List of Huduma Centers in Kenya

Find Huduma Center offices near you. Get HELB, NSSF, NHIF, KRA and ID cards, Birth Certificates, CRB etc the nearest offices.

At The Guide Kenya, we offer Huduma Center services online. However, if you want to avail yourself in person at the office near you, we’’ll help you find them! So, if you’re looking for Huduma Kenya offices in your town, you can just check this out!

This article has the list of all the Huduma Kenya offices in the country. The services bring the central government to the people. In the spirit of devolution, the GoK chose to deliver its services to the people at the grassroots level. So, all the government’s services have are now available at the county.

The centers are under the Ministry of Interior and National Coordination and they aim at reducing the backlog at national headquarters.

List of Huduma Centers in Kenya
Huduma Centers are part of the Huduma Kenya Initiative

In brief, Huduma initiative brings a –One-Stop-Shop’ to offer all government services under one roof. So, if you need your identity card, a passport or driving license processed, you can visit the branch office in your county.

President Uhuru Kenyatta commissioned the first Huduma Center in November 2013, at GPO Nairobi. Since then, branches have mushroomed in all counties countrywide. Again, the project has gained several international accolades. For instance, the African Association for Public Administration and Management prize went to Kenya due to this initiative. Also, the Huduma Initiative won the Gold Award Trophy for the Innovative Management in Public Administration and Management in Africa.

Huduma Center Services

So, which are the services are offered at these offices? If you want to access any government services at your county, visit the center near you. Some of these services may be found on the internet (and The Guide Kenya cyber café offers most of them at a fee). So, do not stay aloof when everyone else is picking up! Now, here are the services offered at the County Huduma Centers.

  1. Apply or renew your driving license
  2. Obtain a birth certificate
  3. Get a death certificate
  4. Pay or apply for the High Education Loans Board (HELB)
  5. Register your company
  6. Register your welfare group
  7. Get a single Business Permit
  8. Claim or register for the National Social Security Fund (NSSF) benefits or the National Health Insurance Fund (NHIF)
  9. If you lose your National Identity Card, Visit the Huduma Center to get it duplicated. And, you can register for a Kenyan ID or passport.
  10. Apply for marriage certificates.
  11. Nyumba Kumi Community Policing Initiative
  12. Find the Ombudsman- get a free lawyer in Kenya.
  13. Land-related issues, searches etc. Pay your duties and get a Title Deed Certificate.
  14. Access Government Tenders and Procurement opportunities
  15. File public complaints at the Commission on Administrative Justice
  16. Pay and Assess Stamp Duty
  17. Seasonal NCC tickets
  18. Obtain an EACC integrity clearance certificate
  19. Apply KRA Tax Compliance Certificate TCC
  20. Apply KRA PIN
  21. Public Procurement Oversight Authority (PPOA) tender services e.g.; PPOA filing, reviews
  22. Or, get a police abstract
  23. Replace National Identification Card (ID)
  24. Register and update Huduma Namba/ NIIMS
  25. Register for .KE domain websites
  26. Reporting corruption cases to the EACC desk
  27. IEBC Voter Registration

Huduma Center Online

If you want to access the Services online, the eHuduma Portal is the place to be. Apart from bringing all the services on your phone, the online-huduma center lets you access government information at the convenience of your room. e-Huduma has m-Government and m-Huduma services to help Kenyans access all government services on their mobile devices. All these services are available in the government online system e-citizen. The services are short of corruption loopholes and bureaucracy. They’re fast and convenient.

Importance of Huduma Centers

These county offices have made government officers easier for a lot of people in different was. These include:

  1. Fast services approach
  2. Eliminating out bureaucratic/protocol delays by ensuring that all services are offered at a one-stop office
  3. Minimize corruption- you don’t have to bribe government officials to access rightful services anymore.
  4. The initiative makes government services cheaper and easier for most Kenyans. You no longer have to travel to the Capital City or former provincial headquarters as the offices are right in your town!
  5.  Through eCitizen, you can access most government services online.

Huduma Center Contacts

Now, find the Customer Care and Hotline number here. If you ever get stuck with any online service, you can call their hotline. Also, be sure to interact with the government via their Facebook or Twitter channels. Here are their contacts:

Website: www.HudumaKenya.go.ke

Email: info@HudumaKenya.go.ke

Phone Number: +2540202227411

Facebook: Facebook.com/HudumaKenya

Twitter:@HudumaKenya, Twitter.com/HudumaKenya

Huduma Center Working Hours

Huduma branches are open every weekday, from 8 am to 5 pm. However, when there are issues that need attention in Kenya (e.g. elections), the government opens these offices throughout the week, from 6am to 6pm. In July 2018, Huduma Centers in Nairobi City County started offering services from 8 am to 7pm every weekday. The offices are closed on Sundays, Saturdays and public holidays.

List of County Huduma Center Offices Near You

So, you want the nearest branch in your County? Well, this article has all you need to know about Huduma offices. So, find out the Mombasa, GPO Nairobi, Thika and Makadara offices etc. Also, There’s at least one office in every county

Huduma Center Mombasa Offices

Mombasa, General Post Office- near Safaricom Customer Care Shop. Find it on Digo Road

Kwale County

Kwale, Along Kwale Kinango Street. Opposite the National Police Service

Kilifi County

At the County Commissioner’s Office in Kilifi Town

Tana River County Offices

Hola Town, County Commissioner’s Office

Lamu County

Old Jetty Lamu Town, Near Boat Stage, Along Kenyatta Road, Next to County Commissioner Office

Taita Taveta Offices

Wundanyi Constituency CDF Offices

Garissa County

County Commissioner’s Office in Garissa Town

Wajir County

Wajir County Commissioner Offices in Wajir Town, Next to the County Assembly

Mandera County

Mandera Central

Marsabit County

Marsabit Post Office, along the Post Office Road in Marsabit Town

Wajir County

Wajir County Commissioner Offices. Find it near the County Assembly Building

Isiolo County Offices

Isiolo Town: Hospital road, Along Isiolo-Marsabit Road. The Post Office

Samburu County

Maralal Town, General Post Office

Meru County

Meru Town, at the Post Office. So, find it near the County Commissioner Office in Meru Town. Street- Meru-Makutano Highway

Tharaka Nithi

County Commissioner’s Office in Chuka Town

Huduma Center Embu

Post Office, Near County Commissioner’s Offices, along the Meru-Nairobi Highway in Embu Town.

Kitui County Offices

Huduma Center offices Kitui, At the Kitui Town Post Office, Near the Catholic Church

Machakos County

At the Machakos County Post Office, near the Cathedral Church

Makueni County

Wote Town Post Office, near the County Commissioner Offices

Nyandarua Branch

Nyandarua. Olkalau Township at the County Commissioner Offices

Nyeri County Branch

Nyeri Town’s Former Provincial Commissioner Offices- information Block

Murang’a County

County Commissioner’s Office in Murang’a Town

Huduma Center Kiambu Couny Offices

Thika Town’s Assistant County Commissioner DO Offices, Near Thika Town Stadium

Turkana County

Turkana County Commissioner’s Offices in Lodwar Town

Uasin Gishu

Uasin Gishu at the Eldoret Town Post Office along the Eldoret-Kitale Road in Eldoret Town

Nandi County

The Kapsabet Town Post Office

West Pokot County

Makutano Town near Kapenguria

Trans Nzoia

At the Kitale Post Office, along the Mak-Asembo Road, Kitale Town

Laikipia

Visit Huduma Offices at the County Commissioner Offices in Nanyuki Town.

Huduma Center Nakuru

Offices at the Nakuru General Post Office near Merica Hotel, along Kenyatta Avenue

Kajiado County

  1. Kajiado Town Post Office, along the Kakamega-Kisumu Highway
  2. The Post Office along the Namanga-Nairobi Highway

Narok County

The Post Office inI Olerorat House, Along the Narok-Nairobi, Narok Town

Kericho County

Ardhi House along Temple Street in Kericho Town

Kakamega Offices

At the Kakamega Post Office, along the Kakamega-Kisumu Highway

Vihiga County

At the County Commissioner’s Office in Vihiga Town

Baringo Offices

Location: County Commissioner’s Office in Kabarnet Town

Bomet County:

Location: County Commissioner’s Office in Bomet Town

Elgeyo Marakwet:

Iten Town, Opposite the Stadium

Bungoma County

At the Bungoma Town Post Office, along Moi Avenue

Busia County

 At the Busia Town Post Office, near the Government Offices

Siaya County Offices

At the Siaya Town Post Office, along the Kisumu-Busia Highway, near the Kenya Commercial Bank

Huduma Center Kisumu Location

Huduma Center Kisumu office
Huduma Center Kisumu office

Kisumu City, at the Prosperity House, PC Offices near Central Bank

Migori Office

County Commissioner’s Office, Migori Town

Kisii County Offices

At the Kisii Town Post Office, along the Migori-Kisii Road

Nyamira County Offices

At Nyamira Post Office, along the Nyamira-Konate Road

Nairobi Huduma Center Offices

Nairobi City County has five offices- the highest in the country. So, the Huduma Offices are as follows.

GPO Nairobi

At the Teleposta Building along Kenyatta Avenue

Makadara

At the Makadara City County Offices, Eastlands Revenue Building, along the Jogoo Road and near former Makadara DC offices.

City Square

City Square along the Haile Selassie near Technical University of Kenya (TUK)

Kibra

Kibera Slums: At the former District Commissioners Offices, along the Kibera Drive.

Nairobi Eastleigh Office

Eastleigh Estate along the Eleventh Street

In conclusion, the list above consists of the Huduma Centers in Kenya. By 2019, there was an office in every county. However, some offices are still too far from the people and the government could increase the number to at least one per constituency. Meanwhile, as Kenya’s best cyber café, we offer Huduma Services online at an affordable price.

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