Find Huduma Center offices near you. Get HELB, NSSF, NHIF, KRA and ID cards, Birth Certificates, CRB etc the nearest offices.
At The Guide Kenya, we offer Huduma Center services online. However, if you want to avail yourself in person at the office near you, we’’ll help you find them! So, if you’re looking for Huduma Kenya offices in your town, you can just check this out!
This article has the list of all the Huduma Kenya offices in the country. The services bring the central government to the people. In the spirit of devolution, the GoK chose to deliver its services to the people at the grassroots level. So, all the government’s services have are now available at the county.
The centers are under the Ministry of Interior and National Coordination and they aim at reducing the backlog at national headquarters.
In brief, Huduma initiative brings a –One-Stop-Shop’ to offer all government services under one roof. So, if you need your identity card, a passport or driving license processed, you can visit the branch office in your county.
President Uhuru Kenyatta commissioned the first Huduma Center in November 2013, at GPO Nairobi. Since then, branches have mushroomed in all counties countrywide. Again, the project has gained several international accolades. For instance, the African Association for Public Administration and Management prize went to Kenya due to this initiative. Also, the Huduma Initiative won the Gold Award Trophy for the Innovative Management in Public Administration and Management in Africa.
Huduma Center Services
So, which are the services are offered at these offices? If you want to access any government services at your county, visit the center near you. Some of these services may be found on the internet (and The Guide Kenya cyber café offers most of them at a fee). So, do not stay aloof when everyone else is picking up! Now, here are the services offered at the County Huduma Centers.
- Apply or renew your driving license
- Obtain a birth certificate
- Get a death certificate
- Pay or apply for the High Education Loans Board (HELB)
- Register your company
- Register your welfare group
- Get a single Business Permit
- Claim or register for the National Social Security Fund (NSSF) benefits or the National Health Insurance Fund (NHIF)
- If you lose your National Identity Card, Visit the Huduma Center to get it duplicated. And, you can register for a Kenyan ID or passport.
- Apply for marriage certificates.
- Nyumba Kumi Community Policing Initiative
- Find the Ombudsman- get a free lawyer in Kenya.
- Land-related issues, searches etc. Pay your duties and get a Title Deed Certificate.
- Access Government Tenders and Procurement opportunities
- File public complaints at the Commission on Administrative Justice
- Pay and Assess Stamp Duty
- Seasonal NCC tickets
- Obtain an EACC integrity clearance certificate
- Apply KRA Tax Compliance Certificate TCC
- Apply KRA PIN
- Public Procurement Oversight Authority (PPOA) tender services e.g.; PPOA filing, reviews
- Or, get a police abstract
- Replace National Identification Card (ID)
- Register and update Huduma Namba/ NIIMS
- Register for .KE domain websites
- Reporting corruption cases to the EACC desk
- IEBC Voter Registration
Huduma Center Online
If you want to access the Services online, the eHuduma Portal is the place to be. Apart from bringing all the services on your phone, the online-huduma center lets you access government information at the convenience of your room. e-Huduma has m-Government and m-Huduma services to help Kenyans access all government services on their mobile devices. All these services are available in the government online system e-citizen. The services are short of corruption loopholes and bureaucracy. They’re fast and convenient.
Importance of Huduma Centers
These county offices have made government officers easier for a lot of people in different was. These include:
- Fast services approach
- Eliminating out bureaucratic/protocol delays by ensuring that all services are offered at a one-stop office
- Minimize corruption- you don’t have to bribe government officials to access rightful services anymore.
- The initiative makes government services cheaper and easier for most Kenyans. You no longer have to travel to the Capital City or former provincial headquarters as the offices are right in your town!
- Through eCitizen, you can access most government services online.
Huduma Center Contacts
Now, find the Customer Care and Hotline number here. If you ever get stuck with any online service, you can call their hotline. Also, be sure to interact with the government via their Facebook or Twitter channels. Here are their contacts:
Phone Number: +2540202227411
Huduma Center Working Hours
Huduma branches are open every weekday, from 8 am to 5 pm. However, when there are issues that need attention in Kenya (e.g. elections), the government opens these offices throughout the week, from 6am to 6pm. In July 2018, Huduma Centers in Nairobi City County started offering services from 8 am to 7pm every weekday. The offices are closed on Sundays, Saturdays and public holidays.
List of County Huduma Center Offices Near You
So, you want the nearest branch in your County? Well, this article has all you need to know about Huduma offices. So, find out the Mombasa, GPO Nairobi, Thika and Makadara offices etc. Also, There’s at least one office in every county
Huduma Center Mombasa Offices
Mombasa, General Post Office- near Safaricom Customer Care Shop. Find it on Digo Road
Kwale, Along Kwale Kinango Street. Opposite the National Police Service
At the County Commissioner’s Office in Kilifi Town
Tana River County Offices
Hola Town, County Commissioner’s Office
Old Jetty Lamu Town, Near Boat Stage, Along Kenyatta Road, Next to County Commissioner Office
Taita Taveta Offices
Wundanyi Constituency CDF Offices
County Commissioner’s Office in Garissa Town
Wajir County Commissioner Offices in Wajir Town, Next to the County Assembly
Marsabit Post Office, along the Post Office Road in Marsabit Town
Wajir County Commissioner Offices. Find it near the County Assembly Building
Isiolo County Offices
Isiolo Town: Hospital road, Along Isiolo-Marsabit Road. The Post Office
Maralal Town, General Post Office
Meru Town, at the Post Office. So, find it near the County Commissioner Office in Meru Town. Street- Meru-Makutano Highway
County Commissioner’s Office in Chuka Town
Huduma Center Embu
Post Office, Near County Commissioner’s Offices, along the Meru-Nairobi Highway in Embu Town.
Kitui County Offices
Huduma Center offices Kitui, At the Kitui Town Post Office, Near the Catholic Church
At the Machakos County Post Office, near the Cathedral Church
Wote Town Post Office, near the County Commissioner Offices
Nyandarua. Olkalau Township at the County Commissioner Offices
Nyeri County Branch
Nyeri Town’s Former Provincial Commissioner Offices- information Block
County Commissioner’s Office in Murang’a Town
Huduma Center Kiambu Couny Offices
Thika Town’s Assistant County Commissioner DO Offices, Near Thika Town Stadium
Turkana County Commissioner’s Offices in Lodwar Town
Uasin Gishu at the Eldoret Town Post Office along the Eldoret-Kitale Road in Eldoret Town
The Kapsabet Town Post Office
West Pokot County
Makutano Town near Kapenguria
At the Kitale Post Office, along the Mak-Asembo Road, Kitale Town
Visit Huduma Offices at the County Commissioner Offices in Nanyuki Town.
Huduma Center Nakuru
Offices at the Nakuru General Post Office near Merica Hotel, along Kenyatta Avenue
- Kajiado Town Post Office, along the Kakamega-Kisumu Highway
- The Post Office along the Namanga-Nairobi Highway
The Post Office inI Olerorat House, Along the Narok-Nairobi, Narok Town
Ardhi House along Temple Street in Kericho Town
At the Kakamega Post Office, along the Kakamega-Kisumu Highway
At the County Commissioner’s Office in Vihiga Town
Location: County Commissioner’s Office in Kabarnet Town
Location: County Commissioner’s Office in Bomet Town
Iten Town, Opposite the Stadium
At the Bungoma Town Post Office, along Moi Avenue
At the Busia Town Post Office, near the Government Offices
Siaya County Offices
At the Siaya Town Post Office, along the Kisumu-Busia Highway, near the Kenya Commercial Bank
Huduma Center Kisumu Location
Kisumu City, at the Prosperity House, PC Offices near Central Bank
County Commissioner’s Office, Migori Town
Kisii County Offices
At the Kisii Town Post Office, along the Migori-Kisii Road
Nyamira County Offices
At Nyamira Post Office, along the Nyamira-Konate Road
Nairobi Huduma Center Offices
Nairobi City County has five offices- the highest in the country. So, the Huduma Offices are as follows.
At the Teleposta Building along Kenyatta Avenue
At the Makadara City County Offices, Eastlands Revenue Building, along the Jogoo Road and near former Makadara DC offices.
City Square along the Haile Selassie near Technical University of Kenya (TUK)
Kibera Slums: At the former District Commissioners Offices, along the Kibera Drive.
Nairobi Eastleigh Office
Eastleigh Estate along the Eleventh Street
In conclusion, the list above consists of the Huduma Centers in Kenya. By 2019, there was an office in every county. However, some offices are still too far from the people and the government could increase the number to at least one per constituency. Meanwhile, as Kenya’s best cyber café, we offer Huduma Services online at an affordable price.